In most cases, non-prescription food orders will arrive 2-3 days after you place your order. After your order ships, we will send you an email with the tracking number so that you can follow its progress online. Sometimes it takes over 24 hours for the tracking information to appear online, so please be patient and check back if you don't see it right away.
*Note: Some non-food orders may take 5-10 business days for delivery. Prescription orders typically take 2 days for verification, and another 2-3 for delivery. Verification times will depend on how responsive your vet is in approving the order.
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