To reset your password, first click on 'Login' on the upper right corner. This will pull up a small window where you can then click 'Forgot your password?' right above the Log In button.
By clicking 'Forgot your password?', you will be directed to a Reset Password window where you will need to enter your email address. An email will be sent to you with a link to reset your password. Please note that the reset emails may get filtered to your spam/junk folder.
If you have any troubles, please don't hesitate to contact us! Call (888) 316 - 7297, Text (833) 316 - 1577 or click the Chat Now button. You're also welcome to email us at Help@PetFlow.com.