Regrettably, U.S. regulations make it illegal for us to accept returns for prescription items. If you do have a problem with an order you received, we will be more than happy to get things resolved for you.
If you have placed an order and it hasn't yet been approved by your veterinarian, we might be able to cancel it for you. Please call us at (866) 963-PAWS, text us at (833) 316-1577 or submit an email ticket by clicking the Submit a Request link below!
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